knk Software, a leading provider of software solutions for publishers and media houses, announces the appointment of Michael Fox as their Vice President of Operations. Reflecting knk’s recent growth and expansion, this newly created position is designed to strengthen the organization’s ability to further enhance its service to clients and to support the team in adapting to the evolving dynamics of the industry. He will play a pivotal role in overseeing the daily operations of knk, leveraging his extensive knowledge of operational management.
Michael brings substantial experience in various leadership roles, having successfully overseen operations and strategic initiatives with renowned publishers, including Wiley, where he held the position of Director of Operations. With a demonstrated history of navigating complex operational challenges, consistently improving client satisfaction, and fostering a culture that encourages both innovation and sustainable growth, his background aligns with the goals of knk.
“I’m honored to join knk and contribute to the company’s mission,” says Michael. “In this new capacity, I’m looking forward to collaborating with the team to drive success in this ever-evolving industry. Together, we’ll navigate the exciting challenges and opportunities that lie ahead.”
Sebastian Mayeres, CEO of knk Software, expressed enthusiasm about Michael joining the team, stating, “Michael is very well-equipped to lead knk Software’s operations into a new era of growth and innovation. As an established industry leader, knk is dedicated to providing the best of service to its clients and ensuring their ongoing success. Michael’s operational expertise will directly benefit our clients by continuing to ensure the delivery of high-quality software solutions and an exceptional customer experience.”
About the knk Group
The knk Group has 450 customers in the publishing and media industry across North America, Europe and Asia with offices in the US, UK, France and Germany. knk develops and distributes knkMedia – the only Microsoft-certified software for publishers and media worldwide. It complements the range of services provided by Microsoft Dynamics 365 with publishing-specific functionality for book, magazine, and specialist publishers and is based on the latest Microsoft technology. The software can be used in the cloud as well as on premises. In addition, the knk Group offers Power BI, CRM (knk365 for Media Sales), Customer Engagement (knk365 Market Insights) and Marketing Automation (knk365 Marketing Automation) solutions dedicated to meet the publishing and media industry’s needs.